Your child’s bus pass, on your phone
If your council uses PassChirp, you can see your children’s school travel passes, get messages about their transport and block a lost pass, all from one account.
EllaSam
Ella M.Valid until 23 July 2027
Sam's pass is ready. A printed copy is in the post.
Block lost passWhat you can do
Family website and app
Sign in on the family website from any phone or computer. Android and iPhone apps: coming soon.
Your child’s own login
Older children can have their own sign-in that opens straight to their pass, with nothing else to tap through at the bus stop.All your children in one place
Link each child once and switch between their passes in a tap.A printed pass if you need one
No phone, or would rather not use it? Your council can post a printed pass that works the same way.Messages about their travel
Hear when a pass is ready, when a route changes and when a service is disrupted.Block a lost pass yourself
Lost or stolen? Block it straight away from your account, any time of day. Your council can then issue a replacement.
Getting started
Your council will send you a letter with a link code when your child has a place on school transport.
- Create your account on the family website.
- Enter the code from your letter, or scan the QR code printed on it.
- Your child’s pass appears in your account. Show it to the driver, or use the printed pass.
Questions about whether your child qualifies for free travel, or which bus they are on, are answered by your council, not PassChirp.
Your family’s privacy
- No location tracking. PassChirp does not record where your child is.
- No personal details in the QR code. It is a signed reference number, with no name or address in it.
- Drivers see very little. Usually your child’s first name and initial, and their stop.
- Only people you expect. Accounts link to a child only with a code from the council.
Working at a council or school?
If you would like to offer PassChirp to families in your area, we would be glad to show you how it works.
