School transport casework, without the spreadsheets
PassChirp brings applications, route planning, passes and letters for home-to-school and post-16 travel into one system, and lets you decide exactly what your operators can see.
ApplicationsAssigned to me
- Amir K.New applicationEvidence outstanding3 days
- Ella M.RenewalApproved1 day
- Jacob T.Post-16Under reviewApproved5 days
- Sophie R.Stage 1 reviewReview open2 days
Timeline for Amir K.
- 2 Sep Application received online
- 3 Sep Proof of address requested
- 5 Sep School place confirmed
- Waiting Proof of address
Applications and appeals in one inbox
New applications, changes, renewals, post-16 and exceptional requests sit in one list you can filter by status, type and who it is assigned to.
- An evidence checklist for each case: proof of address, school place, low income and more.
- Ask the family for information and track what is still outstanding.
- A full timeline of notes, requests, decisions and allocations.
- Stage 1 reviews and stage 2 appeals, decided by someone other than the original decision maker.
Amir K., new applicationDue 19 Sep
ApproveAsk for informationRefuse
Term and route planning
Know which services run on which days, how many seats are left, and who is waiting.
Term calendars
Set terms, bank holidays, inset days and closures per scheme or school. Each service knows which days it runs.Capacity and waiting lists
See seats allocated and spaces left on every service, morning and afternoon. When a service is full, add the pupil to its waiting list instead.Stops and route changes
Add and retire stops with dates. Move a pupil to another service from a set date, and tell the family in the same step.
Tools for the weeks before term
September is when school transport teams are busiest. These tools are built for doing hundreds of cases at once, safely.
Readiness check
A plain-English list of what still needs doing before term: approved but not allocated, allocated without a pass, passes not yet printed, services over capacity.Bulk decisions, allocations and issue
Approve, allocate and issue passes for many pupils at once. Every bulk action shows a preview first, so you can check before anything changes.Year-end rollover
Move continuing pupils into next year’s scheme as renewal applications, with their current service proposed. Leavers are left out.Imports from your current system
Upload a spreadsheet of pupils and see exactly what will change before you commit. An import can be rolled back, with a second person approving.
Letters written for you
Set your wording once. PassChirp fills in each family’s details and lays the letter out for a window envelope.
- Link-code letters invite families to connect their account, with a code and a QR code to scan.
- Pass letters confirm the pupil’s service and dates, with a credit-card-size printed pass to cut out.
- Print a whole batch as one document and keep a log of what was printed and posted.
Your child's school travel pass
School travel passElla M.
Families, passes and messages
Everything you need to support families once passes are out.
Parents and students register
Contacts, linked family accounts and outstanding link codes for each pupil, with filters for pupils with no contact or no linked account.Link restrictions
Stop new family accounts linking to a pupil where there is a safeguarding concern, and remove an existing link with a recorded reason.Blocking lost passes
Block a lost or stolen pass in one step. Drivers who are online get the block within about a minute, and a replacement can be issued straight away.Messages to families
Send service disruption and route change notices to everyone on a service, or to chosen pupils. Pass-ready messages go out automatically.Temporary passes from school
A school office can print a temporary pass for one of its own pupils who has lost or forgotten theirs, and block the lost one at the same time.Reporting
Boarding checks by service and date, checks that needed a manual review, and suspected pass-back, ready to export.
Operator access you control, field by field
Operators only see the services you contract them for, and only the fields you choose. Change it at any time.
- Choose how pupil names appear: initials, given name and initial, or full name.
- Home address, date of birth and eligibility reasons are never shared with operators or drivers.
- When an agreement ends, the operator loses access on their next request.
Operator accessServices WF14, WF15
See it with your own scheme in mind
We will walk you through PassChirp with sample routes, pupils and passes, and answer your questions about data, devices and moving from your current system.
