Accessibility statement
This statement covers the passchirp.com website. Prepared 10 November 2026.
Using this website
Ashmere Software wants as many people as possible to be able to use this website. You should be able to:
- zoom in up to 400% without text spilling off the screen
- navigate the whole website using just a keyboard, with a visible focus indicator
- use the website with a screen reader, with headings, landmarks and text alternatives for images
- use the website on a screen as narrow as 320 pixels
- turn off animation using your device’s reduced motion setting
We have used plain English and a typeface designed for legibility.
How accessible this website is
We aim to meet the Web Content Accessibility Guidelines (WCAG) version 2.2 at level AA. We are not aware of any parts of this website that do not meet that standard. If you find one, please tell us.
How we tested this website
Every page is checked with automated accessibility tests (axe) before release, and we have reviewed the pages by keyboard and at mobile and desktop sizes. We have not yet commissioned an independent audit.
Feedback and contact information
If you have difficulty using this website, or need information from it in a different format, email hello@passchirp.com. Tell us the web address of the page and what you were trying to do.
The PassChirp service
This statement covers this website only. The PassChirp apps and websites used by councils, operators, drivers and families are designed to meet WCAG 2.2 level AA. Each council publishes its own accessibility statement for the services it provides to families.
Enforcement procedure
If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).